4 Ways Ecommerce Websites Can Win Customers, Improve Conversion Rates with Optimized Email Campaigns

Posted by Danielle Schwolow on September 18, 2018

Email is often the most profitable channels for e-commerce websites, which is why it's so important to make sure you're continuously optimizing your campaigns and testing your content to make sure you're providing users with relevant messaging that will keep them engaged and encourage them to purchase.

We've narrowed down the most important strategic factors that determine whether or not your email campaigns are successful: 

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Topics: ecommerce, email, Optimization, AB Testing, digital marketing, Sales, E-Commerce

10 Most Important Questions Companies Should Ask Before Hiring a Digital Marketing Agency

Posted by Alex Purkiss on September 07, 2018

Finding the right digital marketing agency to work with that suits your needs is kind of like going on a first date. Will you get along? Will it be a good match? Will it lead to a long, fulfilling relationship? Or, will you both leave disappointed and frustrated?  

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Topics: digital marketing, digital marketing agency, Optimization

Step-by-Step Guide: Using Personalization to Optimize Your Travel Website and Increase Conversions

Posted by Laura Gratto on August 23, 2018

STEP 1: GETTING STARTED

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Topics: Optimization Tools, Travel Industry Optimization, Travel Industry, Travel, Digital and Media Marketing

Top 10 Micro-Conversions to Track on Your Website

Posted by Jamie Maloney on August 13, 2018

It’s good to have goals.  

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Topics: Optimization, E-Commerce, Travel Industry, Travel Industry Optimization, User Experience

[Infographic] 6 Ways to Design Better User Experiences on Mobile Devices

Posted by Optimization Team at Multiplica on August 02, 2018

Mobile has now surpassed desktop in volume of online traffic. So regardless of your industry or the type of service or product that you offer, in order to reach users where they are today, your website should be optimized for a great mobile experience.

Here are 6 best-practice approaches to creating a better UX on mobile that will attract, retain, and convert users.

If you need help optimizing your mobile site or improving your UX, send your questions to optimization@multiplica.us.

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Topics: User Experience, Optimization, Digital and Media Marketing

Increase Conversions on Your Travel Website with These 5 Popular Content Trends

Posted by Optimization Team at Multiplica on August 01, 2018

Creating good content for your users at every point in their journey can meant the difference between a conversion or permanently losing their interest in your brand. Quality content that is optimized for your target audience and strikes just the right tone with your user can have a significant effect on your conversion rates.

Here are 4 important content marketing trends you should be following if you want to keep up with the competition and optimize your site for increased conversions and a better user experience:

1. Embrace personalized content

Personalization is one of the top digital travel trends in of 2018, and it’s a key driver of growth and conversion rate optimization. Travelers overwhelmingly value and respond well to personalized experiences and content on travel sites and are much more likely to convert when they feel they’re receiving quality content or offers that are directly relevant to them.

From re-engaging customers who’ve abandoned a purchase to showing highly targeted offers to certain users based on their search behavior or demographics, personalized content can take many forms and appear across multiple channels and touchpoints. But, the key takeaway for 2018 and beyond is that users crave relevant information and are easily and quickly turned off by content that holds no value for them.

2. Be authentic

Travelers are quick to dismiss any type of content that is overtly promotional, misleading, or inauthentic in any way. Today’s online consumers are more likely to respond positively to experiences, people, and emotionally-charged content, not brands or sales-speak.

Consider marketing and travel industry influencer Mark Babin, Marketing Manager for The Westin Grand Cayman. His live stream video from the resort is a stand-out in content marketing for a hospitality brand and quickly gained enormous popularity with users. His authentic approach and behind-the-scenes content gives users an inside look at their destination and makes them feel the experience of traveling to the resort.

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Topics: User Experience, Optimization, content, Travel Industry, Travel, Travel Industry Optimization, Digital and Media Marketing, content marketing

4 Ways to Avoid Dark Patterns in Website Design

Posted by Aditi Bhatia on July 24, 2018

‘Dark patterns’ are defined as intentionally misleading design techniques that websites use to trick users into taking action. Dark patterns are almost always more beneficial for the brand rather creating an optimized user experience that builds mutual trust and good will between the user/consumer and the website/brand.

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Topics: User Experience

The Perfect Combination: Why Running Both UX and A/B Tests on Your Site Leads to an Optimized Conversion Path

Posted by Optimization Team at Multiplica on July 10, 2018

The Perfect Combination: Why Running Both UX and A/B Tests on Your Site Leads to an Optimized Conversion Path

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Topics: AB Testing, User Experience, Test and Optimization, Optimization, Digital and Media Marketing

4 Persuasive Website Design Techniques to Optimize Your User Journey and Increase Conversions

Posted by Melanie Bernal on July 03, 2018

We all know that first impressions matter… a lot.

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Topics: Optimization, Test and Optimization, User Experience

Do You Want More Direct Bookings, Conversions on Your Hotel Website? Stop Making These 5 Mistakes

Posted by Optimization Team at Multiplica on June 26, 2018

On average, hotel website conversion rates (bookings per unique monthly visitor) are only two percent That means that for every 100 people who come to your site to book a room, only two complete their purchase, while the other 98 leave to book a room elsewhere. 

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Topics: Travel Industry Optimization, Travel, Digital and Media Marketing, Test and Optimization, Travel Industry, AB Testing, User Experience, Optimization